The Punch Group shall enhance a basic policy that puts customers first and deliver high-quality products and services that can be used with confidence, in fulfilling its responsibilities as a listed company. At the same time, we shall pursue quality assurance to further increase customer satisfaction, achieved through such efforts as employee training, technical innovation, and new product development.
To enhance customer satisfaction, we shall endeavor to provide products and services that meet the expectations of customers by valuing their opinions and our communication with them.
To provide high-quality products and services, we shall continuously strive to improve our quality assurance system based on our own quality standards by verifying and assessing the effectiveness of the system.
To meet the needs of the market, we shall work constantly to improve innovative technologies and skills while making ongoing improvements to quality, delivery, cost, and safety (QDCS).
To become a company that is trusted, we shall strive to promote risk management by complying with the various laws, regulations, treaties, and standards required of products and services supplied to the market.
To provide high-quality products and services that customers can use with confidence, we shall ensure that each individual employee fulfills our quality targets.